Welcome to Reality Support Services Counselling
At Reality Support Services (RSS), we believe everyone deserves a safe space to be heard, understood, and supported. Our counselling practice offers a compassionate and inclusive approach for people navigating neurodivergence, disability, trauma, and mental health challenges.
As an NDIS-registered provider, we are committed to accessibility and flexibility, ensuring counselling is available to individuals and families through both NDIS and private pathways.
Each session is thoughtfully tailored to meet the unique needs of every person — building understanding, confidence, and emotional wellbeing. We work alongside clients to explore their stories, strengthen coping strategies, and foster long-term growth and resilience.
We specialise in supporting individuals experiencing:
- Autism, ADHD, Acquired Brain Injury (ABI), or cognitive changes
- Anxiety, depression, and emotional regulation challenges
- Trauma and domestic violence recovery
- Chronic health conditions or adjustment following life change
- Carer stress and family relationship difficulties
Our counsellors provide both in-person and telehealth sessions, using evidence-based and creative modalities such as:
- Person-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Acceptance and Commitment Therapy (ACT)
- Narrative Therapy
- Solution-Focused Brief Therapy (SFBT)
- Play Therapy and creative interventions
At RSS, we don’t just talk — we listen, create, and walk beside you on your journey toward wellbeing and self-fulfilment.
How Counselling Can Support You
Everyone experiences challenges at different points in life. Whether you’re facing a difficult situation, living with mental health concerns, or simply looking for personal growth, counselling can offer meaningful support tailored to your individual needs.
Here are just some of the ways counselling can help:
Emotional Support and a Safe Space
Counsellors provide a confidential, non-judgmental environment where you can speak openly about your thoughts, feelings, and experiences—often for the first time. It’s a space to be heard and supported without fear of criticism.
Mental Health Management
Counselling can assist in managing a wide range of mental health challenges, including:
- Anxiety
- Depression
- Trauma and PTSD
- Grief and loss
- Stress or burnout
Navigating Life Transitions and Challenges
Whether you’re dealing with a relationship breakdown, career change, illness, or adjusting to a new role such as parenting or caring, counselling can provide clarity, stability, and support during uncertain times.
Personal Growth and Self-Awareness
You don’t need to be in crisis to benefit from counselling. It can help you:
- Better understand yourself
- Improve self-esteem and confidence
- Set and achieve personal goals
- Build emotional resilience and practical coping strategies
Improving Relationships
Counselling can help improve how you relate to others—whether in family, friendships, or professional settings—by enhancing communication skills, supporting boundary-setting, and addressing conflict in a healthy way.
Processing Trauma or Past Experiences
If you’ve experienced trauma, abuse, or unresolved life events, counselling provides a supportive space to explore and process those experiences at your own pace, helping you move toward healing.
Explore the different types of counselling and creative therapies we offer
Speaking with a trained professional can help you view situations differently, reduce overwhelm, and make clearer, more informed decisions.
Counselling is not about fixing you—it’s about walking beside you, helping you discover tools, insights, and confidence to navigate life with greater strength and purpose.
Counselling Services at Reality Support Services
At Reality Support Services, our counselling practice provides compassionate, person-centred support, including Play Therapy when suitable, tailoring to your individual journey.
We specialise in supporting:
- Children, teens, and adults navigating Autism, ADHD, or Acquired Brain Injury (ABI)
- Emotional regulation, anxiety, and low mood
- Friendship challenges, social connection, and confidence building
- Domestic and family violence recovery — providing a safe, empowering environment to rebuild trust and emotional safety
- Carers and families experiencing stress or emotional fatigue
We welcome clients aged 6 years and older, offering counselling that meets each person where they are: through play, art, storytelling, or conversation.
Professional Registration
- Australian Counselling Association (ACA) – Member No. 30218
- NDIS Registered Provider – #4050104886
Referral Process
Getting started with counselling at Reality Support Services is simple. We welcome both self-referrals and referrals from professionals such as GPs, Support Coordinators, allied health practitioners, and plan managers.
Self-Referral
- If you would like to access counselling services for yourself or a loved one, please contact us directly via:
📞 Phone: 1300 180 725
📧 Email: admin@realitysupports.com.au
📝 Complete our online referral form: Online Referral Form
Or use our Contact Form to request a call-back.
Professional Referral
- If you are a Support Coordinator, healthcare professional, or service provider referring on behalf of a client, please email the referral to:
📧 referrals@realitysupports.com.au - Include the following details:
- Participant’s full name
- NDIS number (if applicable)
- Contact information
- Brief summary of support needs
You may also attach our Downloadable Referral For or complete our Online Referral Form.
What Happens Next?
- A member of our counselling team will contact you (or the participant) within 2 business days to arrange an initial consultation.
- We will discuss the participant’s goals, needs, and preferred format for sessions (in-person, online, or telehealth).
- An intake form and service agreement will be sent prior to the first session.
Please note: Counselling services are available only to participants who are not receiving Support Coordination through Reality Support Services, in accordance with NDIS Conflict of Interest guidelines.
